AI sales and support assistant for eCommerce stores

Nicole - your store's
virtual sales assistant

Nicole answers shoppers instantly, helps them choose the right product, checks order status, and helps recover abandoned carts before they buy somewhere else.

Answer product questions instantly
Recover abandoned carts before the sale is lost
Offer upsells and cross-sells during the conversation
Reduce repetitive support work
Support shoppers in multiple languages
Nicole is online
Available 24/7 Live
First response goal < 20s Fast
Store flow Live Ready

Want to see Nicole on your store?

Leave a few details and we will review the best way Nicole can help your eCommerce site.

See how it works on our online store

A short preview of how an AI assistant can support shoppers before they leave your store.

The final Nicole chatbot code will be added later. For now, the demo buttons use the existing chat placeholder.

You spend money bringing shoppers to your store. Many still leave without buying.

Ads, SEO, social, email, influencers - traffic costs money. But when a shopper has a question and no one answers fast enough, the sale can disappear.

They hesitate.
They compare.
They leave the cart.
They buy from someone else.
Most stores only notice the lost sale after it is already too late.
🛒

Abandoned carts

Shoppers add items, pause, need one more answer, and leave before checkout.

Repeated product questions

Your team keeps answering size, color, availability, shipping, and returns.

📦

Order status requests

Customers keep asking where their order is, even when the data already exists.

🌍

Language barriers

When shoppers cannot ask in their own language, trust and conversion drop.

One unanswered question can turn into an abandoned cart.

09:14
A shopper enters from an ad They browse, choose a product, and add it to the cart.
09:17
They need one answer Size, delivery time, product fit, return policy, or another small doubt.
09:21
No answer arrives The shopper leaves and keeps searching.
09:29
Nicole could have helped instantly She explains, recommends, offers the right add-on, and guides the shopper back to checkout.
12 minutes can be enough to lose the sale

The good news: you do not need a bigger support team.

Nicole helps your store respond faster, sell smarter, and reduce repetitive work.

Nicole answers common product questions instantly.
Nicole helps shoppers choose the right product.
Nicole can recommend related products and bundles.
Nicole can help recover abandoned carts.
Nicole can reduce repetitive support tickets.
Nicole can speak in the languages your customers use.

Imagine every shopper getting a helpful answer while they are still interested.

Nicole starts the conversation immediately, keeps the cart warm, and gives your team more control over what customers ask before they buy.

What Nicole does for your eCommerce store

Nicole is built around your products, policies, tone of voice, shipping rules, return policy, FAQs, and sales process.

💬

Instant product support

Answers questions about products, sizes, colors, materials, availability, delivery, returns, and policies.

🛒

Abandoned cart recovery

Helps shoppers who left items in the cart return and complete the purchase.

📦

Order status assistance

Guides customers through order tracking and reduces repeated support requests.

🧠

Smart upsell and cross-sell

Recommends related products, bundles, upgrades, or accessories when relevant.

🌍

Multilingual conversations

Supports shoppers in multiple languages so your store can serve a wider audience.

📊

Better customer insights

Shows what shoppers ask, where they hesitate, and what your product pages may be missing.

Follow-up can be added later. We can start with the core website chat experience and add follow-up automations as a second phase, only if it fits the store.

What Nicole can improve in your store

No exaggerated promises - just the places where a better response process can change the outcome.

Faster response

Answer shoppers while they are still active on the site.

More recovered carts

Turn abandoned carts into second chances.

Less support load

Reduce repetitive questions handled by your team.

Live Data Analysis Tool

The Abigail ROI Calculator

Adjust the metrics below to see how a 24/7 AI virtual assistant impacts your store's bottom line.

Unbound entry field: type any scale above 500K manually.
$
Financial Impact Dashboard
24/7 After-Hours Revenue Lift $0

Abigail converts late-night traffic when traditional support is offline.

Abandoned Cart Revenue Recovered $0

Proactive conversation rescues buyers before they drop off completely.

Monthly Support Labor Savings $0

Automatically intercepting and resolving repetitive tier-1 FAQs.

Total Estimated Monthly Value $0 Calculated net return based on an average 75% automation resolution tier.

Instead of filling out a form, talk to Nicole now.

Test how Nicole handles real product questions and guides a shopper toward the next step.

Step 1

Start a conversation with Nicole

Ask a real product question, just like a shopper would.

Step 2

Ask about products, shipping, or returns

See how Nicole handles common buying questions.

Step 3

Let Nicole recommend the next step

She can suggest a product, offer an add-on, or guide the shopper back to checkout.

Step 4

Book a demo with us

When Nicole offers a demo, you see how this can work inside your own store.

Nicole is adaptable. She can match your brand voice, catalog, support rules, languages, and sales flow.

Talk to Nicole now

The final Nicole chatbot code will be added later. For now, this button opens the existing chat placeholder so we can review the page flow.

A phased implementation that keeps the store in control

Nicole can start simple and grow only where it makes business sense.

Phase What we build Purpose
Phase 1 Website chatbot Answer FAQs, product questions, shipping, returns, and basic support.
Phase 2 Store and order logic Connect product information, order status logic, and support workflows.
Phase 3 Optional cart recovery and follow-up Add follow-up only if the store wants it and the flow is approved.
Phase 4 Upsell, cross-sell, and insights Recommend products and learn where shoppers hesitate before buying.

The next shopper should not leave because no one answered fast enough.

Nicole gives your store a smarter way to respond, support, recommend, and recover sales without adding more pressure to your team.

Tell us about your store

A short message is enough. We can take it from there.

We onboard a limited number of eCommerce stores each month so every implementation stays personal and accurate.